Who is FFAM360?

The FFAM360 group of Companies is one of the most well-known and respected full-service revenue cycle management and financial services institutions that specializes in the management of the accounts receivable lifecycle. With a reputation for deploying world-class people to deliver best-in-class solutions for our clients, we have a firm grasp on how to create success for everyone. Delivering a wide range of solutions that bring value to our clients, partners, and consumers, we remain rooted in a business philosophy that gives emphasis to the Golden Rule and our 4 Core Values to cultivate a company culture that allows everyone to unlock their full potential and perform to the highest standards.

Both within and beyond the walls of our organization, FFAM360 believes in social responsibility. Living out the responsibility of doing business with a purpose, the FFAM360 group of Companies actively engages in charitable giving, both locally and across the U.S. In addition, we have the distinguished honor of being registered and certified as a women-owned business enterprise by the Women’s Business Enterprise Council (WBENC).

The FFAM360 family of Companies was founded in 2002 and is headquartered just outside Atlanta, GA, with satellite offices in Phoenix, AZ and Paso Robles, CA.

Learn more by visiting our corporate website: 1fam.com

Staffing & Recruitment Leadership

Our leadership team within our staffing and recruitment division has a combined 80+ years’ experience in creating exceptional staffing solutions that connect highly qualified candidates with positions, saving employers time and money. We have invested in technology, analytics, and developed industry relationships that enable us to find the perfect fit for both employers and
job-seekers.

Matthew Maloney

President and Chief Investment Officer

Mr. Maloney is a Co-Founder, President, and Chief Investment Officer (CIO) of the FFAM360 Alliance Group of Companies (which consists of FFAM, FFAM360 Capital, FFAM360 Healthcare, MeritBridge, and various specialty finance special purpose entities). In his role as President and Chief Investment Officer…

Lillian Kloock

Vice President, Business Development and Client Relations

Lillian Kloock has more than 35 years’ experience in healthcare management, revenue cycle operations, recruitment, and staffing. Over the span of her career, she developed and maintained an extensive list of professional healthcare industry contacts and clients. She was the founder of a successful revenue cycle staffing…

Juanita Harnage

Director of Special Projects & Staffing

Ms. Harnage has been in revenue cycle and healthcare management field for 25 years. Prior to joining FFAM360 Ms. Harnage was the Director of Revenue Cycle Management for a large physician practice consisting of 80 providers, 23 locations a research facility and a surgical facility. In her tenure with this organization she…

Tracie Hazelwood

Client Accounts and Solutions Manager

Tracie Hazelwood is a Healthcare Management professional with over 20 years of proficiency in financial management, leadership, revenue cycle, and positive outcomes. Background in quality assurance, claims analysis, and management principles and practices. During her career, she has implemented and developed…

Family of Companies

Founded in 2002 by industry veterans with over 100 years of combined experience, our vision was to create a best-in-class organization that combined leading revenue cycle management with institutional capital; all focused on optimizing liquidity solutions for accounts receivables throughout the credit and revenue cycle.

Since being founded, the FFAM360 group of companies have become some of the most well-known and respected financial institutions in the healthcare and revenue cycle management industries. Our team includes industry leaders from multiple disciplines with specializations in receivables management, staffing, healthcare, and revenue cycle management.

Our Mission

Our Mission is to deliver customized solutions to clients that optimize revenue cycle through the deployment of world-class people, operations, and technology, all of which are rooted with integrity and compliance.

Core Values

In order to become a world-class organization, a company must possess and maintain Core Values that emulate the inherent character of the business and its Mission.  The FFAM360 group of companies is rooted with four (4) Core Values that aid in the delivery of our Mission:

Integrity to go Above and Beyond
By taking personal pride and responsibility in how we engage with others, we are empowered as individuals and as a company to go above-and-beyond in the delivery of our solutions, making others’ lives easier, more productive, and more enjoyable.

Compliance Focused
Compliance is at the forefront of global business today. Taking a holistic (top to bottom) approach to developing and maintaining best-in-class compliance practices starts with our people, and is ultimately delivered through our process and solutions to our clients and their customers.

Empowering the Success of our People with the Golden Rule
In the output of our daily work efforts, we must first consider how our actions affect others and ask ourselves, is this what I would expect.

Think Outside the Box
Be innovative in how work, think, solve, and ultimately delivery solutions to our clients, and fellow team members.